TECHNICAL SUPPORT / CUSTOMER SERVICE

About the business

Located in Mount Waverley, this Australian owned business in the wholesale security industry which includes all security systems and electronic locking needs – are searching for a dynamic Customer Service and Technical Support person with a “can-do” attitude. The best part about this role is that you will enjoy working together with a cohesive and professional team who are very supportive of each other and will give you a warm welcome.

About the role

The role is varied and busy so you must be able to juggle different tasks and use your initiative.

Your responsibilities will include:

  • Providing telephonic technical support
  • Customer Service and enquiries
  • Dealing with customer issues and resolving them
  • Sales queries, quoting and order processing
  • General admin

Skills and experience

The ideal candidate should have had previous experience in the Electronic security Industry in a similar Tech support and customer service environment, but it is not essential if you are tech savvy and understand sales. An ability to communicate effectively and work under pressure is vital to landing this position, but more important is that the candidate should have a positive and proactive outlook!  Ability to work to deadlines in a fast paced environment are also important together with a high attention to detail.

In return for your for your dedication and hard work you will get on the job training and support, a welcoming team environment and a competitive salary package is on offer.

If you tick the boxes – we cant wait to receive your resume.

Placing Heads. Your job is our business!

To apply for this job email your details to admin@placingheads.com.au.