Reception / customer service

The Company

We are so proud to be able to help our amazing clients find an exceptional candidate who is able to handle their Reception and Customer Service with care.  Our client’s are not only leaders in the air conditioning industry but they are COOL employers in a fun and WARM environment! What a great place to call yours! They are humorous, committed to excellence, professional and welcoming! So with all that in mind this role requires someone with the same kind of vibes!
Reporting to the Office Manager you will be very busy with the following responsibilities:

  • Reception
  • Prompt and efficient response to telephone enquiries
  • Being able to deal under pressure
  • Help to schedule the Plumbing services
  • Data entry into simPRO / CRM
  • Supporting the Plumbers
  • General Administration

Key Criteria

  • Demonstrated  3-5 years experience in a similar role ( background Plumbing Heating/cooling would be advantageous but not essential )
  • Exposure to CRM/simPRO
  • Solid communicator and “can-do” attitude is a must
  • Experience in consistently delivering results and beyond

This role is a busy, fast paced one that requires someone with exceptional customer service skills, a great attitude and strong work ethic.

This position offers a great work life balance within a warm and welcoming environment. If you are self motivated and want to love going to work do not let this one go, because some other smart candidate has already applied!

Placing Heads. Your job is our business!!!

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