CUSTOMER SERVICE COORDINATOR

The Company

We are so proud to be able to help our amazing clients find an exceptional candidate who is able to handle their Customer Service with care. They are global leaders in dental devices that deliver premium Swiss quality and precision, backed by the largest global scientific network. Setting industry benchmarks, they push the boundaries to enable the next generation of dental care. Due to recent expansion and growth of new and exciting technologies they now require a Customer Service specialist to add to their warm and collaborative team of professionals.

You will be welcomed into an company where you will be valued and respected for your contribution and into an agile and ambitious environment where you will be supported by open and friendly colleagues.

The Role

Reporting directly to the Team Leader you will be very busy with the following responsibilities:

  • Prompt and efficient response to telephone orders queries and product claims
  • Data entry into SAP / CRM
  • Create and check invoices
  • Processing of returns and credits
  • Promotion of special offers
  • Supporting the Product Specialists
  • Management of consignment stock

Key Criteria

  • Demonstrated  3-5 years experience in a similar role ( background in medical/dental devices would be advantageous )
  • Exposure to CRM/SAP
  • Solid communicator and “can-do” attitude is a must
  • Experience in consistently delivering results and beyond

This role is a busy, fast paced one that requires someone with exceptional customer service skills, a great attitude and strong work ethic.

This position offers a great work life balance within a warm and welcoming environment. If you are self motivated and want to love going to work do not let this one go, because some other smart candidate has already applied!

Placing Heads. Your job is our business!!!

To apply for this job email your details to admin@placingheads.com.au.